Shipping policy
Shipping Policy
Free tracked shipping
Shipping is free on every order to the United States, Canada, the United Kingdom and Australia. Every order includes a tracking number.
Processing time
Orders are processed within 1–3 business days. You'll receive an email with your tracking number as soon as your order ships.
Delivery times
- United States: 7–12 business days after shipping
- Canada, United Kingdom and Australia: 7–15 business days after shipping
Delivery times are estimates; holidays, weather or customs can occasionally cause delays.
Customs and taxes
Orders to the United States are typically delivered without extra fees. For other countries, local import taxes or duties, if any, are set by your country and are the buyer's responsibility.
Multiple items
If you order several products, they may arrive in separate packages with different tracking numbers.
Address changes
Need to change your address? Contact us within 24 hours of ordering at our contact page or WhatsApp +54 9 2302 52-3300.
Lost or delayed packages
If your tracking hasn't updated for 30 days, contact us and we'll reship your order or refund you.